Bullying is defined as a repeated, persistent and continuous behaviour, as opposed to a single negative act. Generally, perceiving a power imbalance between the victim and the perpetrator, the victim feels inferior whether this imbalance is there or not.
Although other types of violence receive more media attention, workplace bullying is of great importance and can affect many people.
Effects of bullying
Recognizing and removing the risks
Specific control strategies
Putting the knowledge to work
Upon completion of the course learners will be able to:
Understand the effects of bullying in the workplace, on the organization and on its workers
Recognize the signs of bullying and why it happens
Identify the roles of the employers, managers, supervisors and employees in recognizing and preventing bullying
Use tools to assist the victim, co-workers, supervisors and the employer to recognize, assess and control bullying in the workplace